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By Peggy Severson, Business Development Representative, Assessment and Training, Division of Workforce, Colorado Office of Economic Development

Denver Office of Economic Development/Workforce Development (WD) and the Denver Public Library (DPL) entered into a multi-pronged partnership in July 2009 to expand employment and training services to business and to job-seeking library customers.  In an effort to meet the challenges of the recent economic downturn, the reduction of City government and the ever-growing demand for services by the public, WD’s collaboration with DPL provides additional computer technology lab space and increased assessment and training services to unemployed and dislocated workers.

Through Assessment and Training, a site license was set up at DPL to provide pre-test and practice lessons for customers preparing for the CareerReady Colorado Certification test utilizing KeyTrain.  KeyTrain’s online training also offers 200 soft skills lessons that are quantifiable.  WD has staff on site during the week to offer these services.  DPL staff has been trained in order to offer these services evenings and weekends.  WD also provides referrals to our WD customers for technical training offered throughu DPL but not offered in the workforce system.

WD recently partnered with DPL to provide marketing outreach and distribution of the Microsoft Elevate America program.  The orientations were held at the DPL main branch to increase capacity and extend services beyond the hours available in the Workforce Centers.  WD and library staff partnered to coordinate scheduling of sessions, customer registration, and facilitating orientations.  We successfully met our goals in a limited timeframe due to this partnership.